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IT Network Engineer Position

2 weeks ago

Penang, Malaysia Tech Domain Full time

Tech Domain is looking for a highly skilled IT Network Engineer to join our team of freelancers. As an onsite IT Support Engineer/Technician, you will be responsible for providing technical assistance and support to our clients in their area.

Your tasks will include L1 & L2 IT/Networking related activities such as desktop support, hardware installation & replacement, and on-site assistance with console access. You will also provide remote support and work independently to resolve client issues.

To be successful in this role, you should have expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms.

Job Description:

  • Provide technical support and assistance to clients in their area
  • Perform L1 & L2 IT/Networking related activities such as desktop support, hardware installation & replacement
  • Provide on-site assistance with console access and remote support

Requirements:

  • Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms
  • Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
  • Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting