Store Supervisor

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

Job Overview:

The Assistant Store Manager position plays a vital role in driving business results and delivering exceptional customer experiences at Nike Pavilion Bukit Jalil.

Main Responsibilities:

  • Support the Store Manager in developing and implementing business strategies to drive sales growth and improve profitability.
  • Oversee daily store operations, ensuring a seamless shopping experience for customers.
  • Collaborate with colleagues to achieve sales targets and promote store initiatives.
  • Maintain high standards of customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Contribute to visual merchandising efforts, ensuring the store's visual appeal aligns with brand standards.
  • Monitor and control inventory levels, managing stock replenishment to meet customer demand.
  • Administer staff performance evaluations, providing constructive feedback and guidance to support individual growth and development.

Requirements:

  • At least 3 years of experience in retail operations, preferably in a supervisory or management role.
  • Proven ability to lead teams, drive results, and deliver excellent customer service.
  • Strong communication, interpersonal, and problem-solving skills.
  • Knowledge of retail operations, including inventory management, visual merchandising, and customer service principles.


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