Banking and Finance Professional

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time
About the Role

This is an exciting opportunity to join the CIMB team as a Banking and Finance Professional.

In this role, you will be responsible for providing exceptional customer service to clients through various channels, including phone and email.

As a key member of our contact centre team, you will work closely with colleagues to resolve customer complaints and provide solutions to complex problems.

Key responsibilities include:

  • Handling customer inquiries and resolving issues
  • Escalating complex cases to senior staff members
  • Maintaining accurate records of customer interactions

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.



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