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Technical Support Analyst

3 weeks ago

Pasir Gudang, Johor, Malaysia Masimo Full time

What You'll Do:

You will work closely with the IT team to provide technical assistance to internal employees, including desktop support, troubleshooting, and remote support.

The role requires a high level of technical expertise, excellent communication and problem-solving skills, and the ability to adapt to a fast-paced environment.

Key Qualifications:

  • Professional and confidential customer support.
  • Excellent verbal and written communication skills.
  • Patient and enthusiastic attitude; ability to adapt to a fast-paced environment.
  • In-depth working knowledge of Microsoft Windows OS, Microsoft Office, and other standard PC applications.
  • Ability to properly define requests and issues, research solutions, propose ideas, and execute ideas to satisfaction.