Customer Success Ambassador

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis SAS Full time

Job Brief

This role offers a unique opportunity to join a dynamic and innovative company like EcoVadis SAS, where you can leverage your skills and experience to drive business growth and make a positive impact on the environment. We are looking for a talented and motivated individual to fill the position of Account Executive, Network Growth.

Main Responsibilities

  • Develop and execute strategies to grow the EcoVadis network of assessed companies.
  • Build and maintain strong relationships with customers, identifying their needs and providing solutions.
  • Meet and exceed sales targets through proactive outreach, relationship-building, and issue resolution.
  • Stay up-to-date with industry trends and best practices to ensure the highest level of service delivery.

Requirements

  • Experience in sales or upselling/inside sales preferred - comfortable with proactive outreach to EcoVadis network members.
  • Ability to interpret data to identify actions.
  • Fluency in English, and Japanese or Chinese. Other South-East Asian languages are a strong plus.
  • Team player.
  • 2+ years experience in a customer facing role.
  • Autonomous and proactive.
  • Experience with Salesforce or CRM software preferred.
  • Comfortable working in a fast-paced, high-growth environment.
  • Enthusiasm and motivation to improve customer experience.
  • Proactive in suggesting, designing, and implementing ideas and improvements.
  • Understanding the ANZ culture is also a plus.


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