Customer Success Ambassador
1 week ago
Job Brief
This role offers a unique opportunity to join a dynamic and innovative company like EcoVadis SAS, where you can leverage your skills and experience to drive business growth and make a positive impact on the environment. We are looking for a talented and motivated individual to fill the position of Account Executive, Network Growth.
Main Responsibilities
- Develop and execute strategies to grow the EcoVadis network of assessed companies.
- Build and maintain strong relationships with customers, identifying their needs and providing solutions.
- Meet and exceed sales targets through proactive outreach, relationship-building, and issue resolution.
- Stay up-to-date with industry trends and best practices to ensure the highest level of service delivery.
Requirements
- Experience in sales or upselling/inside sales preferred - comfortable with proactive outreach to EcoVadis network members.
- Ability to interpret data to identify actions.
- Fluency in English, and Japanese or Chinese. Other South-East Asian languages are a strong plus.
- Team player.
- 2+ years experience in a customer facing role.
- Autonomous and proactive.
- Experience with Salesforce or CRM software preferred.
- Comfortable working in a fast-paced, high-growth environment.
- Enthusiasm and motivation to improve customer experience.
- Proactive in suggesting, designing, and implementing ideas and improvements.
- Understanding the ANZ culture is also a plus.
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