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Native Japanese Support Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time
Job Description

As a Native Japanese Customer Service Executive, you will play a critical role in delivering exceptional customer experiences to clients across various industries. This role involves handling inbound calls, resolving customer complaints, and providing product information via phone or email.

The successful candidate will be responsible for ensuring that all customer interactions are handled professionally and efficiently. You will also be required to maintain a high level of product knowledge and stay up-to-date with company policies and procedures.

  • Candidate Profile:
  • - High school diploma with 1 year plus of customer service experience preferred.
  • - Strong computer navigation skills and PC Knowledge.
  • - Ability to communicate in Japanese effectively & English, both written and verbally.