IT Support Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

Aqi Intl is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for proactively monitoring and controlling service delivery related responses and activities.

You will oversee IT-related issues and provide real-time visibility to Lenovo service order deliveries within SLA. Strong language competencies in English and Mandarin are required, as well as call center or service experience in IT and technical experience with monitoring tools.

This role requires the ability to work effectively in a team environment with both technical and non-technical staff. An undergraduate degree or diploma in IT or business-related fields is preferred.

The successful candidate will have the opportunity to work on various projects and develop their skills in data analysis, problem-solving, and communication. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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