Technology Operations Manager

1 week ago


Petaling Jaya, Selangor, Malaysia Grab Full time
Key Responsibilities

In this critical role, you will be responsible for leading the development and implementation of robust endpoint and patch management systems. Your primary focus will be on ensuring seamless day-to-day operations and providing expert technical support to cross-functional teams.

You will work closely with internal stakeholders, vendors, and business units to identify enhancement opportunities and drive strategic direction for the systems we manage. Additionally, you will be responsible for providing Level 2 & 3 IT operational support and collaborating with cross-functional teams to deliver strategic objectives.

  1. Develop and implement comprehensive endpoint management strategies.
  2. Design and implement robust OS patch management processes.
  3. Lead automation efforts to optimize operational efficiency.
  4. Drive strategic collaboration and direction setting across internal stakeholders, vendors, and business units.
  5. Deliver exceptional Level 2 & 3 IT operational support.


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