IT Infrastructure Specialist
2 months ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Unison Consulting Pte Ltd. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our internal systems and infrastructure.
Your primary focus will be on maintaining and supporting our internal client application systems, as well as troubleshooting hardware failures such as client networks, telephone lines, printers, and other equipment.
You will also be responsible for distributing, installing, and troubleshooting client batch processing software, as well as setting up and maintaining our security system room, power distribution room, air conditioning room, and environmental monitoring systems.
Additionally, you will provide remote support for our Southeast Asian users, including those in Indonesia, and work closely with external suppliers as needed.
Requirements- IT asset inventory management
- Computer-related major: HNC/HND/General Bachelor's degree or equivalent experience
- Strong foundation in high-capacity, fast-paced desktop support
- Basic network troubleshooting knowledge; CCNA certification preferred
- Familiarity with security system room, power distribution room, air conditioning room, environmental monitoring, and willingness to learn new technologies
- Skilled use of Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.)
- Windows AD mainstream, Windows, Mac system, mobile system configuration management, and daily maintenance knowledge
- Excellent communication skills; passion for new technologies and ability to stay up-to-date with the latest trends and solutions
- Experience in procurement and management of external suppliers
- Solid IT service process experience; familiarity with ITSM system
- Mandarin ability; ability to communicate with Shanghai headquarters
Salary: MYR / Month
Medical Insurance: Included
Leave: 12 days AL, 12 days ML + public holidays (as applicable)
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