Senior Beauty Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia KENS Apothecary Full time
About Kens Apothecary

Kens Apothecary is a renowned luxury goods and jewelry retailer seeking an exceptional individual to join our team as a Senior Beauty Expert. As a trusted advisor, you will provide personalized consultations to customers, guiding them in selecting the perfect skincare and beauty products that meet their unique needs and preferences.

Key Responsibilities:

  • Consultation Services
    • Provide personalized skincare and beauty consultation to customers, understanding their needs and preferences.
    • Demonstrate in-depth product knowledge and recommend suitable products and skincare routines to promote sales.
  • Customer Service
    • Encourage hands-on experience to enhance customer understanding and satisfaction.
    • Provide exceptional customer service to create a positive shopping experience.
  • Sales and Performance
    • Utilize customer information to provide personalized recommendations and follow-up on their skincare and beauty journeys.
    • Meet and exceed sales targets through effective product recommendations and upselling techniques.
  • Team Collaboration
    • Collaborate with the Store Manager and team members to achieve overall store sales goals.

Product Knowledge

  • Acquire and maintain in-depth knowledge of skincare, beauty, and wellness products in the store.
  • Stay informed about new product releases, ingredients, and brand stories.

Inventory and Store Operations

  • Assist in monitoring inventory levels and communicate product needs to the Store Manager.
  • Ensure product displays are in good condition and replace broken testers or stock as needed.

Requirements

  • Previous experience in beauty retail or skincare advisory roles.
  • Strong sales skills with a proven track record of achieving or exceeding sales targets.
  • Excellent customer service skills with the ability to build customer relationships.

Benefits

  • Competitive Salary with Commission & Incentives: Earn between RM4,000 to RM7,000 monthly, based on performance.
  • Generous Time Off: Enjoy 6 days off per month to maintain work-life balance.
  • Exclusive Product Perks: Receive free products from a variety of prestigious brands within our company.
  • Employee Discounts: Access special rates on our products to enhance your beauty collection.
  • Comprehensive Health Care: Benefit from health coverage, including dental and optical care.
  • Annual Holiday Trips: Join us for a company-sponsored holiday trip every year.
  • Training & Development: Participate in comprehensive training programs to enhance your product knowledge and professional skills.


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