Cloud and On-Premises Infrastructure Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full time

Cigna Healthcare seeks a seasoned VMware expert to oversee the design, implementation, and maintenance of its on-premises and cloud infrastructure. The successful candidate will be responsible for ensuring the reliability, scalability, and security of these platforms.

The ideal candidate will have extensive experience with VMware vSphere 7-8, Windows Server 2016-2025, and automation tools such as PowerShell, PowerCLI, Ansible Platform, Bash, and Python.

Key Responsibilities:

  1. Liaising with managed hosting services to deliver first-class services and vendor support
  2. Managing core operating systems and virtualization platforms, including upgrades, configuration, and patching
  3. Installing and configuring hardware and software components to ensure usability and security, coordinating technology installations, upgrades, and maintenance
  4. Testing, troubleshooting, and modifying information systems to ensure they operate effectively
  5. Administering, building, and upgrading core business infrastructure, including computing, storage, and disaster recovery systems
  6. Providing high-level expertise in OS support, specifically Windows and Red Hat Linux
  7. Installing, maintaining, and monitoring operating environments
  8. Providing technical expertise in diagnosing and resolving issues
  9. Performing high-level systems administration of on-prem and cloud infrastructure
  10. Ensuring delivered solutions are handed off operationally with appropriate documentation required
  11. Managing incidents and requests across several disciplines, including Windows and Linux servers hosted on vSphere/ESXi and Dell Hyperconverged Compute/Storage
  12. Proactively monitoring and resolving infrastructure service issues prior to escalation
  13. Documenting all reported malfunctions and actions taken in response
  14. Monitoring daily operations, including server hardware, software, and operating systems
  15. Generating performance reports for operating systems
  16. Assuring all IT activities are performed within applicable laws, codes, and regulations
  17. Evaluating technology risks to develop a documented remediation action plan
  18. Staying up-to-date with advances in technology and industry best practices
  19. Participating in change activity that may be scheduled out of hours


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