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Social Media Surveillance Role Summary
This role is part of Wealth Asia Supervision Team and is integral to establishing a robust Social Media Surveillance, Investment, Insurance, and FX sales surveillance governance framework that enables effective risk and control management for Wealth. You will be responsible for supporting the team lead in managing the Quality Assurance of surveillance in the Kuala Lumpur Hub where the Social Media Surveillance, Investment, Insurance and FX sales surveillance processes are centralized in the Hub to drive greater efficiency, consistency, and enhanced governance of the surveillance process.
- Responsible for performing quality monitoring review on the social media, wealth management and insurance sales.
- Ensure that the Quality Assurance process is executed according to the QA standard policies and relevant procedures.
- Operate within agreed business SLAs and confidentiality standards.