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Process Excellence Lead

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time
Take on the Role of a Process Excellence Lead at Touch 'n Go Group

We are looking for a skilled professional to lead process excellence initiatives and drive business transformation within our organization. As a Process Excellence Lead, you will be responsible for analyzing industry best practices, identifying opportunities for improvement, and implementing change management strategies to achieve organizational goals.

Key Responsibilities:

  • Analyze industry trends, benchmarks, and best practices to inform business transformation initiatives.
  • Identify opportunities for process improvement and develop recommendations for change.
  • Collaborate with cross-functional teams to develop and implement change management strategies.
  • Lead and facilitate workshops, training sessions, and other activities to educate employees on new processes, tools, and methodologies.
  • Measure performance against project objectives and evaluate cost-benefit analyses.
  • Develop and maintain relationships with stakeholders to ensure successful implementation of business transformation initiatives.

Requirements:

  • Bachelor's degree in Industrial Engineering, Systems Engineering, or related field.
  • At least 5 years of experience in process improvements, analytics, and management advisory roles.
  • Strong analytical skills, leadership abilities, and excellent communication skills.
  • Advanced Excel capabilities and proficiency in MS Office.
  • Problem-solving skills, adaptability, and flexibility to work under tight deadlines.