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Supply Chain Operations Supervisor

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time
Job Overview

We are seeking a Supply Chain Operations Supervisor to join our team at Shopee. As a key member of our supply chain operations, you will be responsible for ensuring the efficient and effective management of freight transportation within Malaysia.

  • Develop and implement daily performance reports to track high-performance metrics and drive team improvement.
  • Enforce procedures and regulations to maintain a high level of quality and service.
  • Manage dispute resolution within and outside the team, fostering a positive and productive work environment.
  • Lead weekly team briefings, staff meetings, and regular performance reviews to continuously improve key performance indicators (KPIs).
  • Handle first-tier complaint management, resolving issues promptly and efficiently.
  • Maintain in-house vehicles to ensure they are in good working condition.
Requirements
  • Bachelor's Degree or Diploma in any field.
  • Minimum 5 years of experience in linehaul field or logistics transportation in e-commerce fulfillment/logistics industry.
  • Demonstrated people management experience in an operational environment with team responsibility.
  • Proven analytical skills and operational management expertise.
  • Excellent verbal and written communication skills in Bahasa Malaysia and English.
  • Proven ability to lead a team in a result-oriented environment.