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Facilities Management Director

1 week ago

George Town, Penang, Malaysia Dexcom Full time

About Dexcom

Dexcom is a pioneering leader in continuous glucose monitoring (CGM). Our mission is to improve human health by unlocking information and insights that drive better outcomes.

As a global organization, we're driven by thousands of ambitious people worldwide who are passionate about serving our customers with integrity, thinking big, and being dependable. We've already changed millions of lives, and we're ready to change many more.

We're looking for a talented individual to lead our soft services teams, comprising Pest Control Management, Janitorial Management, Cafeteria Management, Transportation, and Hostel Management. The ideal candidate will possess strong technical and critical management skills, as well as excellent communication and interpersonal skills.

Responsibilities

  • Lead a group of soft services professionals to perform and align with key performance indicators (KPIs)
  • Maintain a good retention plan for subordinates reporting under you
  • Guide the soft services team in every aspect of soft services management
  • Make decisions for the betterment of business needs related to soft services
  • Take on other responsibilities as assigned by the Facilities Operation Manager

Additional Responsibilities

  • Monitor the operations and management of the coffee shop and mini market
  • Propose improvement ideas and lead projects on continuous improvements
  • Work with external vendors to improve employee satisfaction with the coffee shop and mini market
  • Maintain the POS system in the best condition
  • Maintain good vendor management with clear KPIs

Event Management

  • Support and arrange internal events, including setting up locations, food ordering preparations, vendor registration, alignment with requestors, and other related tasks
  • Monitor and update project timelines to ensure events are delivered on time
  • Participate in and assist with event evaluation, collecting feedback, metrics, and recommendations for improvements
  • Set up proper guidelines for event management, including request deadlines, food ordering templates, room arrangement deadlines, and other related items
  • Ensure safety is top-notch

Requirements

  • Facilities experience with more than 5 years of technical and critical management experience with employees' soft services traits
  • Good supervisory skills and ability to work effectively with team members reporting under you, maintaining good collaboration within departments
  • Good team player with great teamwork skills, able to handle multiple tasks, and data-oriented
  • Good communication and interpersonal skills
  • Ability to interact with people at different levels within the same or different organizations
  • Good soft skills and interpersonal skills
  • Read and speak English and Malay fluently

What You'll Get

  • A front row seat to life-changing CGM technology
  • A full and comprehensive benefits program
  • Growth opportunities on a global scale
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve