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Business Operations Specialist

2 weeks ago

Johor Bahru, Johor, Malaysia Infinite Group Full time
About Infinite Group

Infinite Group is a dynamic organization committed to delivering exceptional services and results. We are dedicated to building long-term relationships with our clients and partners, and we strive to exceed their expectations in all aspects of our business.

Job Requirements

The ideal candidate will have strong organizational and communication skills, with experience in administrative support and document management. They will also possess excellent time management skills, with the ability to prioritize tasks and meet deadlines.

Key Responsibilities
  • Provide Administrative Support: Assist the Head of Department with day-to-day operations, ensuring smooth operation of daily tasks and activities.
  • Manage Sales Tax Invoices: Handle sales tax invoices and delivery orders, ensuring timely processing and follow-up on acknowledgment.
  • Maintain Customer Portal: Upload required documents into the customer portal, maintaining accurate records and updates.
  • Respond to Customer Inquiries: Respond to customer inquiries and resolve issues promptly and professionally.
  • Prepare Reports: Prepare data analysis for the project department every quarter, providing insights and recommendations.
  • Conduct Meetings: Conduct standard and ad-hoc weekly, monthly, and quarterly meetings for management, preparing reports and presentations as required.
  • Update Records: Update customer payment records into the SQL system, Budget Sheet, and Pending Job List.
  • Issue Certificates: Issue project handover certificates, marking completion of projects.
  • Attend Meetings: Attend sales forecast meetings, providing insights and recommendations.

We offer a competitive salary and benefits package to the right candidate.

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