Product Operations Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Moonfire Full time
About the Role

We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team at Moonfire. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional results.

As a Product Operations Specialist, you will be responsible for analyzing data and gathering insights to identify trends, patterns, and opportunities for enhancing functionality and user experience.

  • Analyze data and gather insights to identify trends, patterns, and opportunities for optimizing product operations.
  • Participate in customer meetings to understand their requirements and pain points to scope new features and improvements.
  • Collaborate with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements.

You will work closely with our cross-functional teams, including product management, engineering, marketing, and customer support, to ensure seamless integration of product operations with customer service processes.

To succeed in this role, you should have excellent written and verbal communication skills in English, proficiency in using data analysis tools and techniques, and experience working with cross-functional teams.



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