Experience Designer

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ThoughtFull World Pte. Ltd. Full time
Our Commitment to Diversity and Inclusion

ThoughtFull World Pte. Ltd. is an equal opportunity employer committed to diversity and inclusion. We believe that a diverse and inclusive workplace is essential for innovation and growth.

Job Overview

We are seeking an experienced Client Solutions Manager to play a critical role in designing and implementing strategies to enhance client engagement, deepen relationships, and drive new business opportunities.

Main Responsibilities:
  • Client Relationship Management:
    • Develop and maintain strong relationships with clients to enhance engagement and drive business growth.
  • Strategic Planning:
    • Develop and implement strategic plans to enhance client engagement and deepen relationships.
  • Program Delivery:
    • Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization.
  • Partnership Management:
    • Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings.
  • Content Creation:
    • Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features.
  • Community Building:
    • Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.
Requirements:
  • Proven experience in designing and executing client engagement programs.
  • Strong project management skills with the ability to scale processes efficiently.
  • Excellent relationship management and partnership-building skills.
  • Creative content creation capabilities for various platforms and audiences.
  • A passion for building communities and fostering client connections.

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