Experience Designer
4 days ago
ThoughtFull World Pte. Ltd. is an equal opportunity employer committed to diversity and inclusion. We believe that a diverse and inclusive workplace is essential for innovation and growth.
Job OverviewWe are seeking an experienced Client Solutions Manager to play a critical role in designing and implementing strategies to enhance client engagement, deepen relationships, and drive new business opportunities.
Main Responsibilities:- Client Relationship Management:
- Develop and maintain strong relationships with clients to enhance engagement and drive business growth.
- Strategic Planning:
- Develop and implement strategic plans to enhance client engagement and deepen relationships.
- Program Delivery:
- Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization.
- Partnership Management:
- Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings.
- Content Creation:
- Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features.
- Community Building:
- Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.
- Proven experience in designing and executing client engagement programs.
- Strong project management skills with the ability to scale processes efficiently.
- Excellent relationship management and partnership-building skills.
- Creative content creation capabilities for various platforms and audiences.
- A passion for building communities and fostering client connections.
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