IT Project Coordinator

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MasterCard Full time

Job Description:

We are seeking an experienced IT Project Coordinator to join our Customer Implementation Services (CIS) Team. As an IT Project Coordinator, you will be responsible for coordinating end-to-end implementation and testing for Mastercard products and services to ensure successful integration with financial institutions.

Responsibilities:

  • Coordinate with customers and/or Mastercard representatives throughout processing implementation project execution.
  • Provide testing support to Mastercard customers for all products and services.
  • Work closely with customers' processing support staff.
  • Coordinate projects to execute necessary processing implementation activities.
  • Manage multiple key customer processing implementation projects in parallel.
  • Develop, maintain and document standard and non-standard key customer processing implementation processes.
  • Train CIS organization, other Mastercard organizations and the customer.

About This Role:

  1. You will have intermediate experience in IT system knowledge with network technology, applications and project management understanding.
  2. You should have excellent payment transaction processing and industry business principles knowledge.
  3. Mandarin speaking proficiency is required for this role.
  4. You will need to interact well with internal and external stakeholders of all levels.
  5. You should have excellent verbal and written communication skills for a teaching environment.
  6. You will drive change in a technical work environment.
  7. You will multi-task covering multiple projects.
  8. Experience in mobile payment background or API authentication/authorization is beneficial.
  9. You should have a Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent.

Cybersecurity Requirements:

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Everyone working for Mastercard must:

  • Abide by Mastercard's security policies and practices;
  • Ensure confidentiality and integrity of accessed information;
  • Report suspected information security violation or breach; and
  • Complete periodic mandatory security trainings in accordance with Mastercard's guidelines.


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