Customer Service Representative

17 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Aeon Co. Full time

We are seeking a Customer Service Representative to join our team at Aeon Co.

About the Role

This is an exciting opportunity for individuals who enjoy working in a dynamic environment and providing exceptional customer service.

  • Customer Interaction: Engage with customers, respond to their queries, and provide personalized solutions to their needs.
  • Product Knowledge: Familiarize yourself with our products, recommend items to customers, and maintain a clean and orderly store environment.
  • Problem-Solving: Resolve any customer complaints or issues that may arise, ensuring a positive shopping experience.
Responsibilities
  • Provide excellent customer service
  • Respond to customer inquiries and resolve any issues that may arise
  • Recommend products to customers and maintain a clean and orderly store environment
Requirements
  • Minimum SPM qualification
  • Excellent communication skills in Bahasa Malaysia and English
  • Strong interest in working in the retail sector
  • Able to work shifts, overtime, weekends, and holidays


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