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Service Operations Manager

2 weeks ago


Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

At Hitachi Vantara Corporation, we are seeking an experienced Service Operations Manager to join our team. As a key member of our organization, you will play a crucial role in supporting administrative work related to service jobs, including the preparation of quotations and parts orders.

The ideal candidate will have a minimum of 3-5 years of experience in a service-related position in any machinery industry and be willing to travel overseas as needed. Excellent communication and negotiation skills, fluency in English, and initiative to determine and propose solutions to distributors are essential for this role.

Beyond technical expertise, you will possess business-level Japanese language skills and channel management experience. A degree in a science-related field or major is also an advantage. If you are a skilled professional looking for a new challenge, please consider joining our team.

We are committed to providing a comprehensive benefits package that includes opportunities for growth and development. Our company culture values diversity, equity, and inclusion, making us an attractive choice for professionals from all backgrounds.