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Business Development Associate

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Smart Reader Worldwide® Full time

Smartreader Worldwide is looking for a Customer Outreach Coordinator to engage with potential customers through phone calls, understand their needs, and promote our products. This role requires a mix of telemarketing and administrative tasks, providing an opportunity to collaborate with the sales team for successful outcomes.

Key Responsibilities
  • Establish connections with potential customers via outbound calls using company-provided resources.
  • Conduct exploratory calls to comprehend customers' needs and challenges.
  • Present Smartreader products and highlight its benefits, features, and unique advantages to schedule assessments and appointments.
  • Foster collaboration with the sales team to ensure successful outcomes from customer appointments.
  • Maintain or exceed performance targets for calls and customer engagement on a daily, weekly, and monthly basis.
  • Provide regular updates on call activities and progress to ensure alignment with team goals.
Requirements and Qualifications
  • A degree or related qualification in sales and marketing is preferred.
  • Experience in Telesales and Telemarketing is required.
  • A good command of English and a pleasant personality are essential.
  • Knowledge in Mandarin is considered an added advantage.
  • Good telephone manners and communication skills are necessary.
  • Able to write marketing proposals and conduct presentations.
  • Willng to travel or relocate to different business locations.
  • Possess own transportation.
  • Result-oriented mindset.
  • Able to start work immediately is an advantage.