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Client Care Representative

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time

Teleperformance is seeking a highly skilled CLIENT CARE REPRESENTATIVE to join our team.

The successful candidate will be responsible for delivering exceptional customer experiences through various communication channels, including inbound phone calls and emails.

The CLIENT CARE REPRESENTATIVE will serve as the primary contact for customers using our client's website shopping channel, providing timely and professional support to ensure customer satisfaction and loyalty.

We are looking for someone who has excellent interpersonal skills, with the ability to handle queries and objections in a professional manner. The successful candidate will also possess strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.

In this role, you will work collaboratively with other team members to identify better ways of working and promote a culture of continuous improvement in customer support.

We offer a comprehensive training program to ensure your success in this role. If you are passionate about delivering exceptional customer experiences and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.

This is an excellent opportunity for individuals who enjoy solving problems and have a strong desire to deliver exceptional customer service.