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Dining Establishment Supervisor

2 weeks ago

Subang Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Title: Dining Establishment Supervisor

As a Dining Establishment Supervisor, you will be responsible for ensuring the smooth operation of our dining establishments.

Key Responsibilities:

  1. Supervise staff to maintain high standards of quality, service, and cleanliness.
  2. Monitor inventory and manage resources effectively.
  3. Develop and implement strategies to improve customer satisfaction and loyalty.
  4. Collaborate with other departments to ensure seamless operations.
  5. Stay up-to-date with industry trends and best practices to continuously improve our services.

Requirements:

  1. Minimum 2 years of relevant experience in QSR and in a supervisory role.
  2. Fresh graduates are welcome to apply for Manager-in-Training (MIT) role.
  3. Computer knowledge in Microsoft Office.
  4. Problem-solving skills and result-oriented.
  5. Able to multitask and thrive in a fast-paced environment.
  6. Positive attitude and commitment to customer satisfaction.
  7. Good communication skills and ability to deal with all levels of people.
  8. Matured and shows good leadership skills.
  9. Responsible, trustworthy, and high integrity.
  10. Willing to work on shift rotation, weekends, and public holidays.
  11. Min SPM qualification; fresh graduates are welcomed to apply.
  12. Friendly & customer-focused mindset - making every guest feel valued and appreciated.