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Customer Experience Specialist

3 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time
Job Description

We are seeking an experienced Customer Success Specialist to join our team. The successful candidate will be responsible for:

  • Providing first-class support to customers via phone, email, or other channels.
  • Escalating complex issues to senior staff members as necessary.
  • Maintaining up-to-date knowledge of products and services to effectively address customer queries.

This is an excellent opportunity for a skilled and dedicated individual to make a real difference in the lives of our customers.