Client Services Director

3 days ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time
Job Overview

We are looking for an experienced Client Services Director to oversee our client relationships and ensure seamless service delivery. The ideal candidate will have a strong background in client management, people leadership, and strategic planning.

Key Qualifications
  • Minimum 10+ years of experience in operations, preferably in BPO/ITES industry.
  • 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
  • Excellent written and verbal communication skills.

About the Team

  • You will be part of a global operations team that designs effective business operations, tackles complex problems, and develops individual team members.
  • The team is energized by a fast-paced environment and driven by a passion to create an exceptional user experience.


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