Enterprise Support Consultant

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time
Enterprise Support Consultant

As an enterprise support consultant at Amazon, you will provide consultative expertise to customers post-sales. You will partner with our customers to identify and address technical issues, ensuring their AWS environments are running smoothly and efficiently.

Your responsibilities will include providing detailed reviews of service disruptions, metrics, and pre-launch planning. You will work closely with our internal teams, including AWS solutions architects, business developers, and professional services consultants, to deliver exceptional customer experiences.

About the Team

We are a team of experts dedicated to providing world-class support to our customers. Our team is passionate about delivering exceptional customer experiences and is committed to ongoing learning and development.

We strive for a culture of inclusion that empowers us to be proud of our differences. We believe in the importance of mentorship and career growth and offer resources to help you develop into a better-rounded professional.



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