Java Production Support Expert
4 days ago
We are seeking a seasoned Senior Java Production Support Lead to join our team at HCLTech. As a critical member of our operations, you will oversee and manage the production environment for mission-critical Java applications.
Key Responsibilities:
- Lead production support efforts to ensure smooth application functioning
- Triage and resolve critical incidents in line with ITIL best practices
- Oversee Level 3 application maintenance, including troubleshooting, debugging, and implementing fixes
- Configure and manage batch jobs using Control-M for efficient processing
- Utilize Splunk for monitoring application health and analyzing logs
- Work with Kafka to ensure reliable messaging and event streaming within the application ecosystem
- Collaborate with cross-functional teams to provide updates on production issues and resolutions
- Identify performance bottlenecks and implement strategies to optimize application and system performance
Requirements:
- Strong proficiency in Java with hands-on experience in the FIS Open Payment Framework
- Expertise in managing batch processes using tools like Control-M
- Advanced knowledge of Splunk for monitoring, log analysis, and issue troubleshooting
- Proficiency in Kafka for event-driven architecture and messaging
- Strong experience in application maintenance, incident management, and adherence to ITIL frameworks
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