Java Production Support Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time
Job Description:

We are seeking a seasoned Senior Java Production Support Lead to join our team at HCLTech. As a critical member of our operations, you will oversee and manage the production environment for mission-critical Java applications.

Key Responsibilities:

  • Lead production support efforts to ensure smooth application functioning
  • Triage and resolve critical incidents in line with ITIL best practices
  • Oversee Level 3 application maintenance, including troubleshooting, debugging, and implementing fixes
  • Configure and manage batch jobs using Control-M for efficient processing
  • Utilize Splunk for monitoring application health and analyzing logs
  • Work with Kafka to ensure reliable messaging and event streaming within the application ecosystem
  • Collaborate with cross-functional teams to provide updates on production issues and resolutions
  • Identify performance bottlenecks and implement strategies to optimize application and system performance

Requirements:

  • Strong proficiency in Java with hands-on experience in the FIS Open Payment Framework
  • Expertise in managing batch processes using tools like Control-M
  • Advanced knowledge of Splunk for monitoring, log analysis, and issue troubleshooting
  • Proficiency in Kafka for event-driven architecture and messaging
  • Strong experience in application maintenance, incident management, and adherence to ITIL frameworks


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