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Senior IT Systems Engineer

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia International SOS Full time
Job Description

The Senior IT Systems Engineer will be responsible for overseeing several key functions within the IT organization, enabling the delivery of high-quality services to Business lines, IT Applications teams, and end users.

Main Responsibilities:
  • Technical Support - Provide technical support for On-Premise and Cloud-based infrastructure solutions.
  • Service Delivery - Ensure Service Support and Service Delivery processes are in place to meet business needs based on agreed Service Levels.
  • Problem Management - Analyze recurring issues through root cause analysis as part of Problem Management.
  • Change Management - Implement changes to infrastructure in accordance with International SOS change management process.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • At least 5 years of experience working with cloud technologies (Azure and AWS), VMware, Microsoft, Linux.
  • Industry technical certifications is essential: Cloud, VMWare, Microsoft.
  • Well-versed and certified in Azure and/or AWS.