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Cloud Infrastructure Specialist

2 months ago

Subang Jaya, Selangor, Malaysia Hiredly X Full time
Job Summary

Hiredly X is seeking a highly skilled Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for designing, implementing, and maintaining cloud-based systems and infrastructure for our clients.

Key Responsibilities
  • Cloud Platform Management
    • Manage and maintain cloud-based systems and infrastructure, including Google Workspace and Microsoft 365.
    • Ensure seamless integration and optimal performance of cloud platforms.
  • Technical Support
    • Provide technical assistance to users, including troubleshooting hardware and software issues.
    • Address queries and provide prompt responses to ensure a smooth user experience.
  • System Health Checks and Maintenance
    • Conduct regular system health checks to identify and resolve potential issues.
    • Perform proactive maintenance to minimize downtime and maximize productivity.
  • Collaboration and Documentation
    • Collaborate with internal and clients' IT teams to identify optimal hardware and software configurations.
    • Provide comprehensive documentation and training to users to facilitate a seamless transition to new technologies and features.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in a Technical Support role resolving tickets through an IT help desk.
  • Possess strong understanding of computer hardware and software; ability to perform unit and system integration testing.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Familiarity with networking and security protocols.
Preferred Skills
  • Software As A Service (SaaS)
  • Microsoft 365
Experience Level

1 - 3 Years of Experience

Entry Level

Job Specialisation

Hardware / Network / Infrastructure (On-Premises / Cloud)