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Site Reliability Engineer

2 months ago

Subang Jaya, Selangor, Malaysia GXbank Full time
About the Role

GX Bank is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and scalability of our systems.

You will be responsible for designing, coding, testing, and delivering software to automate manual operational work, troubleshooting priority incidents, and engaging with development teams to develop software for reliability and scale.

Key Responsibilities
  • Design and Implement Automation Solutions: Design, code, test, and deliver software to automate manual operational work, reducing the risk of human error and increasing efficiency.
  • Troubleshoot and Resolve Incidents: Troubleshoot priority incidents, facilitate blameless post-mortems, and ensure permanent closure of incidents to minimize downtime and ensure business continuity.
  • Collaborate with Development Teams: Engage with development teams throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes.
  • Perform Analytics and Proactive Actions: Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions to prevent downtime.
  • Provide L1/L2/L3 Support: Perform the L1/L2/L3 support activities for the Production Support project with analysis and design work, including impact of requirements across all system components.
  • Drive Adoption of Self-Healing and Resiliency Patterns: Build and drive adoption for greater self-healing and resiliency patterns to ensure business continuity.
  • Design Automated Software and Product Upgrades: Design automated software and product upgrades, change management, and release management solutions to ensure seamless deployment.
About GX Bank

GX Bank is Malaysia's first digital bank, commencing operation in 2023. We aim to disrupt the current banking industry with customized innovative solutions that empower Malaysians to be financially resilient and support their financial goals.

We are a subsidiary of GXS Bank Pte. Ltd., a digital bank joint venture between Grab Holdings Limited and Singapore Telecommunications Limited (Singtel), and a consortium of other Malaysian investors, including Kuok Group.