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Strategic Business Solutions Specialist

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time
Overview
Teleperformance seeks a highly skilled Strategic Business Solutions Specialist to join our team. As a key member of our organization, you will be responsible for the implementation and support of business information systems across multiple departments. Your expertise in data analysis and problem-solving will enable you to identify areas for improvement and develop strategic solutions that drive business growth.

Key Responsibilities:
  1. Communicate with internal stakeholders to understand departmental needs and priorities.
  2. Analyse data to identify trends and opportunities for process improvements.
  3. Develop and implement strategic plans to enhance operational efficiency.
  4. Collaborate with cross-functional teams to ensure successful project execution.
  5. Provide data-driven insights to inform business decisions.

Requirements:
To succeed in this role, you will need:
  • 2-3 years of experience in a reporting or analytical role.
  • Strong technical skills, including proficiency in Excel, Looker Studio, and SQL.
  • Excellent communication and interpersonal skills.
  • A detail-oriented approach to work.
  • The ability to work independently or as part of a team.