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Director, Banking Operations Specialist

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investorservices Full time
Job Summary

We are seeking a highly skilled and experienced Director, Banking Operations to join our team at MUFG Investor Services. As a key member of our operations team, you will be responsible for delivering a range of banking services to our clients, including timely execution and resolution of issues relating to incoming and outgoing wire transfers, foreign exchange, and reporting.

Key Responsibilities
  • Client Operations Support: Work closely with client operations teams to deliver banking services, including timely execution and resolution of issues relating to incoming and outgoing wire transfers, foreign exchange, and reporting.
  • Process Improvement: Identify and drive various banking system improvement initiatives to enhance efficiency and effectiveness.
  • Team Management: Oversee process international incoming, outgoing wire transfers and cheques in the banking system, and manage banking team development to success.
  • Communication: Ensure timely response to client operations banking queries in a professional manner, and provide training to Associates/Senior Associates.
  • Technical Skills: Strong knowledge of SWIFT system payment formatting and field definitions, thorough understanding of Unites States of America and International Clearing Systems, and excellent computer skills including experience with Microsoft Office Suite.
Requirements
  • Education: Relevant post-graduate university degree or professional qualification (CA, CFA).
  • Skills: Strong verbal and written communication skills, ability to effectively liaise with clients, and strong problem-solving and decision-making skills.
  • Experience: Proven experience in banking operations, with a strong understanding of banking, credit, FX hedging, and local regulatory environments.
Preferred Qualifications
  • Working Knowledge: Working knowledge of Oracle Flexcube, exposure to the Hedge Fund Industry banking client needs, and working experience with Bloomberg.
What We Offer

As a Director, Banking Operations at MUFG Investor Services, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our operations. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.