Senior Cash Management Specialist
3 days ago
A key component of our operations is ensuring timely and efficient cash collection. As a Credit Controller, you will play a pivotal role in achieving this goal.
Your primary responsibility will be to collect cash from clients while minimizing aged debt. This involves making regular follow-ups through phone calls or emails to ensure timely payments.
To succeed in this position, you must be comfortable with communication and willing to build client relationships. Strong analytical skills are also necessary for monitoring customer payment promises and resolving any disputes that may arise.
You will work closely with various departments to resolve customer queries and ensure compliance with our company's collection policy and procedures.
Key performance indicators include reducing DBO (Days Beyond Outstanding) and improving dispute resolution turnaround time.
Responsibilities- Perform daily collection follow-ups
- Communicate with customers and internal teams
- Monitor customer payment promises
- Pursue outstanding balances and potential bad debts
- Ensure compliance with company policies and procedures
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