Product Quality Assurance Engineer

1 week ago


George Town, Penang, Malaysia Agilent Technologies Full time

About the Role:

The Product Quality Engineer at Agilent Technologies will be responsible for ensuring the highest quality experiences for our patients and customers.

This position involves investigating product quality issues and conducting Post Market Surveillance activities for Agilent products. The daily tasks will include driving and leading product quality investigations from In Vitro Diagnostics (IVD) complaints and trends, consistently implementing high-quality investigation methodologies, and conducting thorough risk assessments.

As a key member of the quality team, you will work closely with other quality, regulatory, and business functions across the company to ensure compliance with all applicable federal, state, and local laws/regulations and corporate procedures and guidelines.

  • Apply advanced Quality and Scientific methodologies and principles to daily tasks and activities.
  • Act as a subject matter expert in product quality investigation, planning, and conducting product quality investigation activities with high technical responsibility.
  • Work closely with Complaints Management Center to ensure Genomics product complaints and trend investigations are completed on time.
  • Develop and drive key strategic quality initiatives throughout the organization, supporting the execution of strategic vision or plan by collaborating with other quality partners to identify and standardize quality investigation competencies.
  • Lead and contribute to product quality investigation process implementation and improvement, delivering product quality investigation training to the organization.


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