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Industry Support Professional
3 weeks ago
Eempire Bioscience is a leading company in the food science industry, providing innovative solutions to customers across Malaysia. We are seeking a highly skilled Support Specialist in Food Science to join our team.
Job Responsibilities:- Customer Support: Provide timely and efficient technical support to customers, addressing product issues and resolving inquiries related to equipment, software, and food science applications.
- Product Knowledge: Stay updated on the latest trends and advancements in the food science industry, ensuring you can provide the most relevant and effective solutions to customers.
- Travel Requirements: Ability to travel frequently within Malaysia for customer visits, training sessions, and on-site support.
Requirements:
- Education: A degree or diploma in Food Science, Food Safety, Microbiology, Chemistry, or a related field.
- Experience: Minimum of 2 years of experience in a technical support or field support role, preferably within the food science, food technology, or related industries.
- Regulatory Compliance: Demonstrate knowledge of the Malaysia Food Act and experience with regulatory compliance of products regulated or other relevant compliance experience.
