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Financial Services Professional

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time
Company Overview
American Express is a pioneering leader in the financial services industry, committed to delivering unparalleled customer experiences. Our mission is to empower individuals and businesses to reach new heights with confidence, through innovative solutions tailored to their evolving needs.

Job Responsibilities
This exciting role offers the opportunity to join our esteemed Control Management department as a Testing Analyst in Kuala Lumpur, Malaysia. As a critical member of our team, you will contribute to ensuring seamless delivery of services to our valued customers while upholding regulatory compliance and adherence to internal policies. Key responsibilities include providing testing and controls support for Voice & Non-Voice operations, collaborating with the Control Management Team, Compliance, and Business Leaders to share insights from monitoring programs, and maintaining documentation for 1LOD operational risk management.

Key Tasks:
  1. Participate in monitoring programs for Hong Kong and Singapore markets, focusing on TLS and Acquisitions (ICS, GCS, GMNS).
  2. Actively engage with the Control Management Team, Compliance, and Business Leaders to share insights and findings from monitoring.
  3. Sustain accurate and comprehensive testing documentation to support effective 1LOD operational risk management.