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Workshop Team Leader
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Shah Alam, Selangor, Malaysia Scania Nederland B.V. Full timeSelect how often (in days) to receive an alert: Create AlertThe main responsibility for the Workshop Team Leader is to assist the Service/Workshop Manager and the Service Advisor in the organization and execution of the workshop's production. This is achieved by leading multi skilled teams delivering the agreed service and quality at the promised time,...
Service Operations Leader
2 weeks ago
The Service Operations Leader is responsible for ensuring the efficient operation of the workshop production process. This involves leading multi-skilled teams in delivering agreed services and quality at the promised time, while fulfilling Safety, Health, and Environmental (SHE) requirements.
Key Responsibilities:
- Optimize workshop flow by leading and supporting technicians to ensure safety, quality, and cost-efficient job performances.
- Interact with the Service Advisor for planning work orders and monitor progress in real-time to fulfill customer and SHE requirements.
- Lead the workshop by prioritizing work and allocating tasks according to employees' competence, abilities, and workshop capacity.
- Monitor work progress and spot deviations in delivery time, re-planning the workshop as needed.
- Review work orders to ensure that all actions have been documented according to workshop policies and procedures.
- Identify, suggest, and decide if additional work is needed, informing Service Advisors thereof.
To be successful in this role, you will need:
- A high school education and team leadership experience or education.
- Previous experience in the automotive industry or workshop environment.
- A driver's license, with specific licenses required for certain test drives.
