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Senior Digital Manager

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full time
Lead Digital Transformation
AFFIN Group is a leading financial services provider that continuously innovates to transform the financial services landscape, making banking better and easier. We believe in creating a future where everyone can make a difference.

Job Description
We are seeking an experienced Senior Digital Manager to lead our Community Banking division, overseeing all digital platforms and ensuring alignment with business objectives and user needs. The ideal candidate will have a proven track record of defining and executing digital product strategies and roadmaps.

Responsibilities
  1. Custodian and Business Owner: Oversee the digital platforms under Community Banking, ensuring alignment with business objectives and user needs.
  2. Digital Product Roadmap: Define and maintain the digital product roadmap for all digital products within the Community Banking sector, prioritizing features and enhancements based on stakeholder feedback and market trends.
  3. Product Configuration: Manage all product configurations within the digital platforms, ensuring optimal functionality and user experience.
  4. Business Driver and Liaison: Act as the primary business driver and liaison with the Digital Project Management team, facilitating communication and collaboration to ensure successful project execution and timely delivery of digital products.
  5. Stakeholder Engagement: Collaborate with cross-functional teams, including marketing, IT, and customer service, to align digital product strategies with overall business goals.
  6. Performance Monitoring: Monitor and analyze product performance metrics, utilizing data to inform decision-making and drive continuous improvement.
  7. Innovation and Strategy: Stay abreast of industry trends and emerging technologies, identifying opportunities for innovation and enhancement of digital products and services.