Unified Communications Engineer

19 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time
Requirements

We are seeking an experienced Voice Communication Specialist to join our team at Prometric Ireland Limited.

The ideal candidate will have a strong background in Genesys Cloud Products and be able to design, configure, deploy, and support the company's voice communication infrastructure.

You will be responsible for ensuring continuous service by proactively identifying and resolving potential issues, as well as providing a full range of support in rapidly troubleshooting and resolving performance problems.

This role requires excellent communication skills, both verbal and written, as well as experience working with business stakeholders and vendors.

Key Requirements:

  • Third level degree in a related discipline required
  • Minimum 2 years working with Genesys Cloud Products
  • Genesys cloud certified Professional (GCP-GC) is highly desirable


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