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Financial Services Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time
Job Description:

The Financial Services Specialist will be responsible for processing various tradable financial instruments for the Commerzbank Group and its customers. This includes supporting the sales units through careful, legally secure, swift, and cost-effective processing.

Employees of this service group are committed to the proper handling of processes, considering all internal, product-specific, and regulatory standards. Comprehensive knowledge of the processes within the respective process bundle is required to process the processes.

All employees are responsible for their area of responsibility independently, deal with the processes on their own initiative, and comprehensively acquire the system knowledge required for the job.

The Financial Services Specialist will also be responsible for the following services within the team:

  • Check, pay, and book invoices for trading (broker invoices) across various trading products such as foreign exchange, bonds, interest rates, stocks, indices, and commodities.
  • Independent handling of their area of responsibility and comprehensive acquisition of the knowledge required for the job.
  • Commitment to proper handling of processes, considering all internal and regulatory standards.
  • This position is based in Kuala Lumpur, Malaysia.
Key Responsibilities:

Maintain sustainable service capability to the business with firm controls and efficiencies over the assigned tasks.

Deepen skills and knowledge of business processing and technical understanding of business applications.

Ensure teamwork within the unit/department and organization.

Analyse and respond to queries from internal and external clients with minimal supervision.

Achieve processing turnaround standards as stipulated in the Service Level Agreement.

Meet and/or exceed expectations in handling complex cases in terms of processing efficiency and accuracy.

Support implementations and initiatives carried out by Management and Company/Group.

Proactively contribute new ideas and concepts to improve operational processes.

Ability to multi-task within product handling and provide proactive support to the team.