Technical Program Manager

13 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

Technical Management Specialist Role:

The Technical Management Specialist will support the Technical General Insurance team in developing and maintaining an Assurance Program that aligns with the global Zurich Framework.

This role involves ensuring the program meets stakeholder needs while providing confidence in underwriting decisions and driving continuous improvement.

Main Responsibilities:

  1. Program Development: Develop and maintain the Assurance Program, ensuring alignment with the global Framework's principles and minimum requirements.
  2. Stakeholder Collaboration: Collaborate with various stakeholders such as customers, regulators, shareholders, legal entities, Business Unit Underwriting, and the Country CEO to address their needs.
  3. Underwriter Support: Provide assurance that underwriters understand exposures and make informed decisions for sustainable results.
  4. Risk Management: Identify and mitigate underwriting-related risks effectively.
  5. Capability Building: Enhance the knowledge, technical skills, and capabilities of underwriters.
  6. Improvement Initiatives: Drive initiatives within the Assurance Program to enhance its effectiveness.
  7. Program Adaptation: Ensure the program remains relevant to the business and its structure, adapting available tools like TUR, Spot Check, and MPR to achieve desired outcomes.
  8. CRO Integration: Incorporate input from the local Chief Risk Officer (CRO) into the program.
  9. External Service Oversight: Oversee services procured outside the country, such as Cat Risk Insights (CRI) and Flood Average Annual Loss (AAL) Calculator.

Required Qualifications:

  1. Underwriting Experience: Prior experience in underwriting or risk management is required.
  2. Assurance Framework Knowledge: A strong understanding of assurance frameworks and principles is necessary.
  3. Risk Identification Ability: Ability to identify and mitigate risks effectively is crucial.
  4. Analytical Skills: Strong analytical and problem-solving skills are essential.
  5. Commitment to Growth: Commitment to continuous improvement and development is highly valued.

About Zurich:

We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We value employee experience and know-how, offering opportunities across business areas to apply for new roles when ready for a career step change.



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