Senior Quality Assurance Specialist
3 days ago
We are seeking an experienced Quality Assurance Specialist to join our Zebra Nation. In this role, you will work collaboratively with stakeholders to ensure exceptional customer experiences.
Key Responsibilities:- Set Quality Benchmarks: Establish standards for measuring agent performance.
- Analyze Quality Metrics: Track and analyze data to identify areas for improvement.
- Provide Feedback: Offer constructive feedback to agents to enhance their skills.
- Identify Trends: Analyze listening programs to understand customer needs.
- Develop Recommendations: Create actionable plans to improve customer satisfaction.
- Collaborate with Teams: Work closely with cross-functional teams to implement quality initiatives.
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Senior Quality Assurance Specialist
6 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeAbout Dexcom Inc.Dexcom Inc. is a global leader in continuous glucose monitoring (CGM). We are committed to improving human health by developing innovative solutions for serious health conditions.We are driven by a passionate team of professionals who share our vision and values. Our goal is to empower people to take control of their health by providing...
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Quality Assurance Manager
3 days ago
George Town, Penang, Malaysia Zebra Technologies Full timeZebra Technologies is a forward-thinking company that values innovation and customer satisfaction. As a Senior Quality Assurance Specialist, you will play a crucial role in ensuring the highest level of quality in our Support Center.Responsibilities:Establish Quality Standards: Set benchmarks for incoming and outgoing calls/emails to measure agent...
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Quality Assurance Lead
2 days ago
George Town, Penang, Malaysia CENTIFIC GLOBAL SOLUTIONS (M) SDN. BHD. Full timeCentific Global Solutions is seeking a Quality Assurance Lead to join our team. As a Test Specialist, you will play a critical role in ensuring the quality and user experience of our product.You will be responsible for designing and executing test cases, including functional testing, performance testing, security testing, compatibility testing, etc., to...
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Lead Quality Assurance Specialist
2 days ago
George Town, Penang, Malaysia Dexcom Full timeRole SummaryWe are seeking an experienced Quality Assurance Supervisor to join our team at Dexcom Corporation. As a leader in the industry, we strive to improve human health through innovative biosensing technology. This role will be responsible for overseeing daily quality assurance operations, supervising QA technicians, and ensuring compliance with...
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Quality Assurance Supervisor
2 days ago
George Town, Penang, Malaysia Dexcom Full timeJob OverviewDexcom Corporation, a pioneer in continuous glucose monitoring (CGM), is seeking an experienced Quality Assurance Supervisor to join our team. As a leader in the industry, we strive to improve human health through innovative biosensing technology.This role will oversee daily quality assurance operations and supervise QA technicians to ensure...
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Engineering Quality Assurance Manager
2 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeAbout the Team:The QA Engineering team at Dexcom Corporation is responsible for ensuring the quality and integrity of our products. We are seeking an experienced QA Lead - Continuous Improvement to join our team and lead efforts to optimize testing methods and reduce waste.Key Responsibilities:Develop and implement continuous improvement initiatives to...
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Quality Assurance Supervisor
3 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeAbout Dexcom Inc.Dexcom is a leading innovator in continuous glucose monitoring (CGM). Our mission is to empower people with diabetes to take control of their health. As a pioneer in the industry, we've made significant strides in improving diabetes management.Job Summary:This role oversees the daily operations of our quality assurance department and...
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Quality Assurance Inspector
6 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeJob DescriptionThe QA Lot Release team at Dexcom Corporation is seeking a highly motivated and detail-oriented Quality Assurance Inspector to ensure the activities related to inspection functions meet company standards.The Primary Responsibilities of this role include:Performing in-process and final product reviews for accurate documentation and Good...
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Quality Assurance Specialist
2 days ago
George Town, Penang, Malaysia Ambu AS Full timeJob DescriptionAmbu A/S is seeking a highly skilled QC Inspector to join our team. As a key member of our quality department, you will play a critical role in ensuring that our products meet the highest standards of quality.About the RoleYou will be responsible for inspecting products in accordance with engineering drawings, SOPs, and quality instructions to...
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Quality Assurance Engineering Supervisor
2 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeAbout the Role:The Supervising QA Engineering position at Dexcom Corporation is a vital role in ensuring the quality and integrity of our products. We are seeking an experienced leader to oversee the daily operations of the quality assurance department, supervise QA technicians, and ensure compliance with internal and external quality standards and...
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Quality Assurance Engineering Leader
1 day ago
George Town, Penang, Malaysia Boston Scientific Full timeJob OverviewBoston Scientific is a leading global medical device company that provides innovative medical solutions to transform lives. As a Senior Quality Engineer, APAC, you will be responsible for ensuring the quality of our products and processes in the Asia Pacific region.Your primary focus will be on maintaining and improving our quality management...
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Quality Assurance Specialist
2 days ago
George Town, Penang, Malaysia CENTIFIC GLOBAL SOLUTIONS (M) SDN. BHD. Full timeJob Title: Software QA Test EngineerCentific Global Solutions (M) SDN. BHD. is looking for an experienced Software QA Test Engineer to join our team.Key ResponsibilitiesMaintain high-quality testing standards and procedures.Identify and report defects, collaborating with developers to resolve issues.Develop and implement automated testing scripts to improve...
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Senior Quality Assurance Professional
3 days ago
George Town, Penang, Malaysia Plexus Corp. Full timePurpose Statement: To contribute to the efficient and high-quality production of Plexus products by skillfully performing assigned tasks, adhering to strict quality and safety standards. Through continuous learning and collaboration, I strive to optimize processes, identify and troubleshoot issues, and ultimately support Plexus's commitment to exceeding...
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Customer Experience Expert
3 days ago
George Town, Penang, Malaysia Zebra Technologies Full timeZebra Technologies is committed to delivering exceptional customer experiences. As a Senior Quality Assurance Specialist, you will play a vital role in ensuring our Support Center meets the highest standards of quality.Main Objectives:Improve Quality Metrics: Enhance agent performance by identifying areas for improvement.Analyze Customer Interactions:...
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Senior Supplier Quality Lead
2 days ago
George Town, Penang, Malaysia Dexcom Full timeJob OverviewThe incumbent will perform all duties of a Senior Supplier Quality Engineer, working with greater scope and minimal oversight from the Supervisor. This role requires interfacing with external suppliers and internal manufacturing, engineering, regulatory, quality, and materials personnel, and senior management.A positive attitude is essential...
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Call Center Performance Analyst
3 days ago
George Town, Penang, Malaysia Zebra Technologies Full timeIn this exciting role as a Senior Quality Assurance Specialist at Zebra Technologies, you will be responsible for ensuring the highest level of quality in our Support Center. You will analyze customer interactions to identify trends and areas for improvement.Main Responsibilities:Quality Monitoring: Monitor calls and emails to evaluate agent...
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Senior Haematology Specialist
6 days ago
George Town, Penang, Malaysia National Locums Full timeJob Title: Senior Haematology SpecialistWe are seeking a highly skilled Senior Haematology Specialist to join our team at a hospital in Cornwall. The successful candidate will have extensive experience in haematology and be able to provide expert care to patients.The ideal candidate will have a strong background in haematology, with a focus on patient care...
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Call Center Quality Assurance, Senior
3 days ago
George Town, Penang, Malaysia Zebra Technologies Full timeRemote Work: NoOverview:At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and respected....
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Engineering Quality Manager
3 days ago
George Town, Penang, Malaysia Dexcom Inc. Full timeAbout UsDexcom is committed to delivering high-quality medical devices that improve the lives of people with diabetes. We're seeking a skilled Quality Assurance Supervisor to join our team and play a critical role in ensuring the quality of our products.Responsibilities:Develop and implement quality procedures and standards for our QA team.Conduct regular...
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Senior Quality Engineer, APAC
1 day ago
George Town, Penang, Malaysia Boston Scientific Full timeAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...