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Field Sales Representative

3 weeks ago

Johor Bahru, Johor, Malaysia DKSH Group Full time
Key Responsibilities
  • Support superior in managing day-to-day operating expenditures against budgets to ensure efficient usage of resources.
  • Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
  • Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
  • Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
  • Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
  • Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
  • Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
  • Investigate, resolve and log customer issues and advise on follow-up actions.
  • Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.