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Business Process Improvement Manager

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time
Job Summary

We are seeking an experienced Business Process Improvement Manager to join our team at LiveIn. As a key member of our operations team, you will be responsible for analyzing business processes, identifying areas for improvement, and implementing effective solutions to drive organizational efficiency and effectiveness.

About the Role

This is a unique opportunity to make a significant impact on our business by applying your knowledge and expertise in business process analysis and solution design. You will work closely with stakeholders to understand business needs, identify opportunities for improvement, and propose innovative solutions to enhance productivity and efficiency.

Main Responsibilities
  • Business Process Analysis: Evaluate current business processes, identify areas for improvement, and propose streamlined workflows to optimize efficiency and productivity.
  • Requirements Gathering: Collaborate with stakeholders to elicit, analyze, document, and validate business requirements for new initiatives or enhancements to existing systems.
  • Solution Design: Work with cross-functional teams to develop solution designs that address business needs, considering factors such as scalability, usability, and cost-effectiveness.
  • Change Management: Identify potential risks and challenges associated with process changes or system implementations, and develop strategies to mitigate resistance and ensure successful adoption.

Key Skills and Qualifications
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
  • Proven experience as a Business Analyst or in a similar role, preferably in the technology or consulting industry.
  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable insights.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.