Retail Store Director

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time
Job Title: Retail Store Director

Gulf Marketing Group (GMG Group)

We are seeking a highly skilled and experienced Retail Store Director to oversee the daily operations of our store, driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities:

  • Oversee day-to-day store operations, ensuring efficient use of resources and optimal sales performance.
  • Analyze sales trends, identify opportunities, and develop strategies to drive business results.
  • Lead, coach, and develop team members, focusing on business acumen, customer service, and sales excellence.
  • Maintain strong relationships with customers, addressing queries and feedback in a timely manner.
  • Ensure compliance with company policies, procedures, and brand standards.

Requirements:

  • At least 7 years of retail experience, with 3+ years at a supervisory level.
  • Proven track record in retail operations, budgeting, planning, customer service, sales, and people leadership.
  • Excellent communication and interpersonal skills, with ability to lead high-performing teams.
  • Proficient in Microsoft Office products and retail business systems.
  • Ability to communicate effectively in English.


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