Current jobs related to System Architect, Unified Communications - Petaling Jaya, Selangor - Grab

  • Unified Communications and Voice Systems Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Key ResponsibilitiesImplement and enhance Unified Communications products for voice system and infrastructure.Automate tasks to maintain optimal functioning and consistency of voice systems.Work with Telco carriers, vendors, and business units to coordinate the future direction of the voice system and identify enhancement opportunities.Lead planning,...

  • Unified Identity Strategy Lead

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    We are seeking a seasoned professional to lead the development and execution of a unified identity solution across all personas as a Unified Identity Strategy Lead.About the TeamThe Integrity tech team is responsible for ensuring that transactions and users on our platform are safe, protected, and genuine. We optimize user experience and limit revenue...

  • Unified Communications Expert

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    Job OverviewAbout UsWe are GrabTaxi Holdings Pte. Ltd., Southeast Asia's leading superapp. Our mission is to economically empower everyone with heart, hunger, honor, and humility. We harness the power of Technology and AI to drive Southeast Asia forward.Get to Know the RoleThe Voice Systems team is responsible for providing comprehensive voice solutions,...

  • Technical Product Manager for Unified Identity Platform

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Join us at Grab as a Technical Product Manager for Unified Identity Platform! We are seeking an expert in identity management to lead the development and execution of a unified identity solution across all personas.About This RoleYou will collaborate with engineering, design, data, and business teams to build secure, smooth user experiences using data...

  • Systems Architect – Storage

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Personal Mini Storage Full time

    Systems Architect – Storage & Data Protection Systems Architect – Storage & Data Protection ResponsibilitiesTo provide pre-sales technical support to System business primarily on storage and data protection solutions.Other system solutions may be developed in accordance to company business direction.To study, analyze, integrate and architect system...

  • Solutions Architect for Voice Systems

    18 hours ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Key ResponsibilitiesImplement and manage unified communications products for voice systems, ensuring design upgrades to support global growth and system stability.Automate tasks to maintain optimal functioning and consistency of voice systems.Collaborate with Telco carriers, vendors, and business units to coordinate the future direction of the voice system...

  • Unified Identity Manager

    6 days ago

    Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

    We're on the hunt for a talented Unified Identity Manager to join our team at Sovereign's Capital.This individual will be responsible for leading the end-to-end product strategy and development of unified identity solutions.You'll work closely with cross-functional teams to build secure, smooth user experiences using data insights to improve performance.The...

  • Enterprise Systems Architect

    6 days ago

    Petaling Jaya, Selangor, Malaysia Applied IT Sdn Bhd Full time

    We are seeking an Enterprise Systems Architect to lead the design and implementation of our IT infrastructure solutions. The ideal candidate will be responsible for ensuring scalability, reliability, and security.Key Responsibilities:The Enterprise Systems Architect will be responsible for:Designing and implementing enterprise-wide IT infrastructure...

  • Security Systems Architect

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    About UsWe care about your well-being at GrabTaxi Holdings Pte. Ltd.We offer a range of benefits to support your physical and mental health, including Term Life Insurance, comprehensive Medical Insurance, and FlexWork arrangements.We are seeking a highly skilled and experienced Security Systems Architect to join our team.Main ResponsibilitiesDesign and...

  • Enterprise Systems Architect

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Job SummaryWe are looking for an Enterprise Systems Architect to design and implement our IT infrastructure. The ideal candidate will have extensive experience in managing and maintaining complex IT systems, with a focus on scalability, reliability, and security.Key ResponsibilitiesDesign and implement our IT infrastructure, ensuring seamless operations and...

  • Financial Systems Architect

    6 days ago

    Petaling Jaya, Selangor, Malaysia Lenovo Full time

    We're looking for a highly skilled Financial Systems Architect to join our team at Lenovo.Key ResponsibilitiesDesign and develop scalable and secure financial systems architectures.Collaborate with cross-functional teams to drive business growth and improve processes.Develop and maintain technical documentation to ensure seamless knowledge transfer.Stay...

  • Unified Communications Engineer

    18 hours ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Job DescriptionThe Voice Systems team provides a comprehensive voice solution, offering different service modules such as inbound/outbound call center solutions, auto-dialer, video call, CRM integration, and omni-channel support. We collaborate with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre.

  • Cloud Systems Architect

    1 week ago

    Petaling Jaya, Selangor, Malaysia Kingdom Digital Full time

    **Job Overview:**We are seeking a highly skilled Cloud Systems Architect to join our team. As a key member of our development crew, you will be responsible for designing, building, and maintaining scalable cloud-based systems.About the Role:Develop high-quality cloud-based systems and services using AWS, PHP, Node.js, and other relevant...

  • System Architect Leader

    2 weeks ago

    Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    ZUS Coffee seeks a System Architect Leader who can lead the development of scalable and maintainable system architectures. As a System Architect Leader, you will design and implement scalable system architectures across backend, frontend, mobile apps, and DevOps.We are looking for a System Architect Leader to bridge the gap between our App, Backend,...

  • Senior Voice Systems Engineer

    6 days ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    About the RoleGrab is a leading superapp in Southeast Asia, providing a range of services including food delivery, financial services, and transportation. As a Senior Voice Systems Engineer, you will play a critical role in designing and delivering comprehensive voice solutions for our Contact Centre.Key ResponsibilitiesUnified Communications & Voice System...

  • Cybersecurity Solutions Architect

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Empire Automation Sdn Bhd Full time

    We are seeking a highly skilled Cybersecurity Solutions Architect to join our team at Empire Automation Sdn Bhd.Job OverviewThe ideal candidate will have extensive experience in project management, system design, technical engineering, and quality control in security systems. As a Cybersecurity Solutions Architect, you will be responsible for designing and...

  • Voice Systems Delivery Expert Lead

    1 week ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    About the RoleThis role will involve working with the Voice Systems team to design, implement, and deliver comprehensive voice solutions for the Contact Centre.The ideal candidate will have experience with Unified Communications products and infrastructure, as well as skills in automation, strategic collaboration, and project management.

  • Security System Integration Specialist

    1 week ago

    Petaling Jaya, Selangor, Malaysia Empire Automation Sdn Bhd Full time

    Job Description:We are looking for a skilled Security System Integration Specialist to join our team. As a key member of our team, you will be responsible for integrating multiple security platforms into a single unified management solution, ensuring seamless functionality and high-quality results. You should have a solid background in engineering, project...

  • Software Systems Architect

    1 week ago

    Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    ZUS Coffee seeks a skilled Software Systems Architect to bridge the gap between our App, Backend, Frontend, and DevOps teams. This role is ideal for someone with deep technical expertise who can provide feature-based and project-based solutions, guiding multiple teams toward best practices, scalability, and efficiency.Key ResponsibilitiesDesign and implement...

  • Enterprise IT Architect

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Hitachi ABB Power Grids Full time

    **Job Description**Solutions Architect and DesignThe Solutions Architect and Design is responsible for the overall design of the application and mapping business requirements to systems/technical requirements.The role works as a team member along with Commercial Operations teams, Project Manager, Practice Leads, and Product Managers and Product Owners to...

System Architect, Unified Communications

2 weeks ago

Petaling Jaya, Selangor, Malaysia Grab Full time
Job Summary

We are seeking a highly skilled System Architect, Unified Communications to join our team. The ideal candidate will have a strong background in designing and implementing unified communications systems.

About the Role

You will be responsible for designing, deploying, and managing voice solutions that meet the specific needs of our Contact Centre. This includes implementation, solution delivery, and enhancement of unified communications products for voice system and infrastructure.

The successful candidate will work closely with cross-functional teams to ensure seamless integration with other Grab services.

  • Design and implement unified communications systems
  • Manage voice solutions to meet the specific needs of the Contact Centre
  • Collaborate with cross-functional teams to ensure seamless integration
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science or related field
  • At least 8 years of experience in telecommunications software
  • Experience with Asterisk, xCally, Avaya, NICE, CISCO, FreePBX, Vicidial, traditional PBX and Asterisk
  • Strong understanding of voice system and CRM integration
  • Ability to build and monitor services on production servers