Team Lead

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time
Job Requirements:
We are seeking an experienced IT Support Manager to join our team at Mühlbauer GmbH & Co. KG. The ideal candidate will have a strong background in IT service management, including experience in team building, hiring, and workforce training.

Requirements:
  1. Bachelor's Degree or Diploma in ICT, Electronics, Mechatronics, or equivalent experience.
  2. 5+ years of experience in IT support/service management, including 2+ years in a leadership role.
  3. Proven experience in team building, hiring, and workforce training.
  4. Hands-on IT service management (ITIL, FitSM, ISO20000) experience.
  5. Proficiency in HelpDesk systems (Jira Service Management, ServiceNow, etc.).
  6. Strong analytical and problem-solving skills with the ability to optimize support workflows.


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