Supervisor, Fraud Prevention Team Leader

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full time
About Klook

We are a leading global travel and leisure company, dedicated to providing unique experiences and travel services to our customers. Our mission is to bring people closer together through shared experiences and create lasting memories.

Founded in 2014, Klook has grown into a global company with a diverse team of over 1,500 employees from around the world. We are headquartered in Hong Kong and have offices in over 20 locations worldwide.

We are a dynamic and innovative company that values creativity, teamwork, and customer satisfaction. Our team is passionate about delivering exceptional experiences and exceeding customer expectations.

Job Description

We are seeking a highly skilled and experienced Supervisor, Fraud Prevention Team to lead our fraud prevention team in identifying, analyzing, and preventing fraud activities within the organization.

The successful candidate will be responsible for supervising the fraud prevention team, developing and implementing fraud prevention strategies, and ensuring that the team is trained and equipped to effectively identify and prevent fraud activities.

The Supervisor, Fraud Prevention Team will work closely with other departments within the organization to integrate fraud prevention strategies with overall business objectives and ensure compliance with relevant laws, regulations, and industry standards.

Key Responsibilities
  1. Supervise the fraud prevention team to effectively identify and mitigate fraud risks within the organization.
  2. Assist in the development and implementation of fraud prevention strategies, policies, and procedures.
  3. Ensure that the team is trained and equipped to effectively identify and prevent fraud activities.
  4. Work closely with other departments within the organization to integrate fraud prevention strategies with overall business objectives.
  5. Conduct fraud risk assessments and develop risk management plans.
  6. Monitor and analyze fraud trends and provide regular reports to the Fraud Prevention Manager.
  7. Assist in the investigation and resolution of suspected or actual fraud incidents.
  8. Ensure compliance with all relevant laws, regulations, and industry standards related to fraud prevention.
Requirements
  1. Bachelor's degree in business, accounting, finance, or related field.
  2. At least 5 years of experience in fraud prevention or related field.
  3. Proven experience in supervising a fraud prevention team.
  4. Able to converse in English and Mandarin (to liaise with teams in China).
  5. Excellent analytical and problem-solving skills.
  6. Strong communication and interpersonal skills.
  7. Ability to work collaboratively with other departments and the Risk Team.
  8. Knowledge of relevant laws, regulations, and industry standards related to fraud prevention.
What We Offer
  1. An opportunity to work with a leading global travel and leisure company.
  2. A dynamic and innovative work environment.
  3. A competitive salary and benefits package.
  4. Opportunities for career growth and professional development.
  5. A collaborative and supportive team environment.


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