Commission Scheme Lead
4 days ago
Job Description:
The Senior Sales Commission Executive is responsible for overseeing the day-to-day sales commission operations, ensuring timely payment in accordance with commission schemes. The role involves leading a team of junior staff, motivating them to complete tasks within timelines, and resolving disputes/claims raised by internal/external sales parties.
Main Responsibilities:
- Lead and supervise a team of junior staff in completing tasks related to sales commission operations.
- Investigate and resolve disputes/claims raised by internal/external sales parties in a timely manner.
- Liaise with Sales, Finance, and Support Teams to clarify and process sales claims efficiently.
- Maintain accurate and up-to-date documentation on payout records, master data files, and operation processes.
- Perform User Acceptance Testing (UAT) for new/revised commission schemes or changes to ensure seamless integration.
- Analyze processing gaps for automation opportunities and assist in implementing end-to-end solutions to improve efficiency.
- Identify and address any irregularities in Sales Partners/Salesman commission payments that are not aligned with sales performance/trends.
Essential Skills and Qualifications:
- Diploma or Degree in Business or Data Analysis.
- Minimum 5 years of experience in supervisory roles leading teams.
- Proficiency in MS Office, Excel (Vlookup), PowerPoint with strong analytical skills.
- Excellent written and verbal communication skills in English.
- Experience in System Testing - UAT.
- Strong stakeholder management skills.
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